When a customer requests a new on-demand order, you will receive an email notification from us. The email contains detailed information about the order, such as location, order type, and waste stream.
Below is an example of such an email.
At the bottom of the email, you will see two buttons:
- Approve order: With one click, you can approve the order in the email.
- Change order: If you are unable to approve the order on the requested date, you can click here to modify the date of the individual order.
By clicking on the 'Change' button, you will automatically be directed to the Seenons partner portal, after logging in, to the relevant order in the 'Approve' tab. Here you can adjust the desired date. Any changes you make are immediately sent to the customer.
If there are any questions about an order, it is always possible to respond to the email.