Frequently asked questions

• Who is Seenons?

• 1. Logging in: how do I login to the Seenons partner portal?

• 2. Adding users: how do I do that?

• 1. Overview: How can I view all customer contracts assigned to me?

• 2. Approving: How do I approve a new contract?

• 3. Approving changes: how do I approve contract changes?

• 4. Implementing a Change: How do I update an already existing customer contract?

• 1. Assignment: How does Seenons assign orders?

• 2. Notification: How do you pass Seenons orders on to us?

• 3. Overview: How can I see all the Seenons orders that have been assigned to me?

• 4. Accepting: How do I accept a new on request order?

• 5. Complete: how do I complete an order?

• 6.1 Issue: How do I handle an issue reported by a customer?

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